Read your meter
Lift the outer lid using a flat-headed screwdriver. Internal meters don't have a lid.
Remove the polystyrene cover if there is one. If there's an inner metal lid, pull it up to see the meter face. Remember to put this back when you've taken the reading because it helps to protect against frost damage.
Check that the serial number on your bill matches the one on the meter. If so, you can now read the meter.
Your meter should look like the one above. If you are sending us a meter reading, we need the black figures only - these record whole cubic metres (m3).