To enable you to deal with your loved one or friend’s financial affairs it would be helpful if you have the following information when you contact us:

• details of the deceased including their address and the date of their death
• the Wessex Water customer number (if available)
• whether the property was owned or rented
• an update-to-date water meter reading (if available)
• the name, address and telephone number of the person or executor who is legally looking after the affairs of the deceased
• whether water is still required at the property