Help with water leaks
Spotted a leak? Find out who to contact depending on where the water is coming from.
Who to contact
Leaks in a public area
A leak in a public area, such as the road or pavement, will most likely be on our pipework.
We are responsible for repairing leaks on these pipes, so please report it to us.
Before you report it, check our work in your area map to see if it has already been reported.
Leaks outside your property
A leak outside your property but on your land will most likely be on your private supply pipe.
This pipe is your responsibility, but we will help with repairs where possible, so please report it to us.
Leaks inside your home
A leak inside your home will usually be on your internal pipework.
As you are responsible for the plumbing inside your property, you should contact a qualified plumber.