Pension credit discount

We may be able to offer you a discount of around 20% on your bill if:

  • we provide you with water and/or sewerage services
  • you (and all the adults in your household) receive pension credit or the state pension is your (and their) only income.

To apply for this discount, you will need:

  • your date of birth and National Insurance number
  • a copy of your evidence of your entitlement to pension credit.

Got a query about completing the form?

Call us on 0345 600 3 600 (Monday to Friday, 8am to 6pm) or email

Unsure if you receive pension credit or need proof of your entitlement?

Call the pension centre on 0345 606 0265 or visit to find your nearest branch. Your local Age UK may also be able to check if you're entitled to pension credit.