Moving in, our or within the area

Moving home

It's easy to tell us you're moving.

Just complete our online form and we'll do the rest! 

You'll need the following information to fill in the form:

only use this form if you are a Wessex Water and/or Bristol Water customer. If a different company supplies your water, please contact them.

If you can’t read your meter, let us know at least five working days before you move and we’ll organise someone to do it for you.

We now install a water meter in unmetered properties when there is a change of occupier following a property sale or a new tenancy.

Contact us

Call us

Talk to us about your bill and account. Call 0345 600 3 600 We're open Monday to Friday, 8am to 8pm, Saturday, 8am to 2pm.

Contact us

Request a call back

Talk to us about your bill and account. Arrange a time to suit you. Call back is available Monday to Friday 8am - 4pm

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Email us

Send us a question about your bill and account.