Send a meter reading

We normally read your meter every six months but if you want to send us a meter reading you can do this online

Before you start

To complete this form you will need

• your meter reading; we need the black figures only - if you are unsure see how to find and read your meter
• the meter serial number - you can find this on your bill
• your customer number - you can find this on your bill
• your personal details

If you are moving house and need to send a final meter reading please use our moving form.

If you are a business or non household customer please contact your retailer. Their contact details will be on your most recent water bill.