Our household charges
Our charges
Our charges are set annually according to price limits we agree with Ofwat, the industry regulator, every five years. Find out more about how our charges are set.
Our prices from 1 April 2019
Metered charges
Water supply
| Meter size | Standing charge per annum | Volumetric charge per cubic meter |
| less than 25mm | £24 | £2.2195 |
Sewerage
| Full standing charge per annum | Full standing charge* per annum | Volumetric charge per cubic meter |
| £56 | £35 | £1.8779 |
WaterSure Plus
| Water supply | Sewerage | |
| Charge per annum | £212 | £212 |
Unmetered charges
| Water supply | Sewerage | |
| Standing charge per annum | £7 | £7 |
| Poundage charge per £ of rateable value (RV) of the property | ||
| Full | £1.9138 | £1.6379 |
| Abated* | - | £1.5132 |
| Thames Water area** | - | £1.7013 |
| Garden sprinklers and similar unattended devices per annum*** | £115 | - |
| Surface water only charge per annum | - | £47 |
* the abated standing charge is payable where no part of the property is connected for surface water drainage.
** no standing charge will be made in the Thames Water area.
*** we require sprinkler users to be metered where possible.
Our prices from 1 April 2018
Metered charges
Water supply
| Meter size | Standing charge per annum | Volumetric charge per cubic meter |
| less than 25mm | £24 | £2.2094 |
Sewerage
| Full standing charge per annum | Full standing charge* per annum | Volumetric charge per cubic meter |
| £56 | £35 | £1.8638 |
WaterSure Plus
| Water supply | Sewerage | |
| Charge per annum | £211 | £211 |
Unmetered charges
| Water supply | Sewerage | |
| Standing charge per annum | £7 | £7 |
| Poundage charge per £ of rateable value (RV) of the property | ||
| Full | £1.8952 | £1.6089 |
| Abated* | - | £1.4843 |
| Thames Water area** | - | £1.6707 |
| Garden sprinklers and similar unattended devices per annum*** | £114 | - |
| Surface water only charge per annum | - | £47 |
* the abated standing charge is payable where no part of the property is connected for surface water drainage.
** no standing charge will be made in the Thames Water area.
*** we require sprinkler users to be metered where possible.
How charges are set
Our charges are set annually according to price limits we agree with Ofwat, the industry regulator, every five years.