Active
Incidents
18/09/2025
10:31am
Reference: 063804327001
Type of incident: Leak Reported

We’re investigating an issue with the water supply and aim to resolve this as quickly as possible. We apologise for any inconvenience.

When supplies are restored, you may experience discoloured water.

See guidance on how to clear discoloured water.

If your water supply has been interrupted by an unplanned issue, find out what you can expect from us and how we manage incidents.

View all incidents
18/09/2025
1:01pm
Reference: 063805350001
Type of incident: Leak Reported

We’re investigating an issue with the water supply and aim to resolve this as quickly as possible. We apologise for any inconvenience.

When supplies are restored, you may experience discoloured water.

See guidance on how to clear discoloured water.

If your water supply has been interrupted by an unplanned issue, find out what you can expect from us and how we manage incidents.

View all incidents
18/09/2025
11:25am
Reference: 063804739001
Type of incident: Sewer Flooding

We're investigating an issue with the sewer and aim to resolve this as quickly as possible.

We apologise for any inconvenience. 

View all incidents
18/09/2025
6:21pm
Reference: 063806883001
Type of incident: Leak Reported

We’re investigating an issue with the water supply and aim to resolve this as quickly as possible. We apologise for any inconvenience.

When supplies are restored, you may experience discoloured water.

See guidance on how to clear discoloured water.

If your water supply has been interrupted by an unplanned issue, find out what you can expect from us and how we manage incidents.

View all incidents
18/09/2025
9:16am
Reference: 063804078001
Type of incident: Leak Reported

We’re investigating an issue with the water supply and aim to resolve this as quickly as possible. We apologise for any inconvenience.

When supplies are restored, you may experience discoloured water.

See guidance on how to clear discoloured water.

If your water supply has been interrupted by an unplanned issue, find out what you can expect from us and how we manage incidents.

View all incidents
18/09/2025
1:31pm
Reference: 063805565001
Type of incident: Leak Reported

We’re investigating an issue with the water supply and aim to resolve this as quickly as possible. We apologise for any inconvenience.

When supplies are restored, you may experience discoloured water.

See guidance on how to clear discoloured water.

If your water supply has been interrupted by an unplanned issue, find out what you can expect from us and how we manage incidents.

View all incidents
18/09/2025
8:12am
Reference: 063803831001
Type of incident: Leak Reported

We’re investigating an issue with the water supply and aim to resolve this as quickly as possible. We apologise for any inconvenience.

When supplies are restored, you may experience discoloured water.

See guidance on how to clear discoloured water.

If your water supply has been interrupted by an unplanned issue, find out what you can expect from us and how we manage incidents.

View all incidents
18/09/2025
12:51pm
Reference: 063805313001
Type of incident: Leak Reported

We’re investigating an issue with the water supply and aim to resolve this as quickly as possible. We apologise for any inconvenience.

When supplies are restored, you may experience discoloured water.

See guidance on how to clear discoloured water.

If your water supply has been interrupted by an unplanned issue, find out what you can expect from us and how we manage incidents.

View all incidents
18/09/2025
12:57pm
Reference: 063805331001
Type of incident: Leak Reported

We’re investigating an issue with the water supply and aim to resolve this as quickly as possible. We apologise for any inconvenience.

When supplies are restored, you may experience discoloured water.

See guidance on how to clear discoloured water.

If your water supply has been interrupted by an unplanned issue, find out what you can expect from us and how we manage incidents.

View all incidents
18/09/2025
11:46am
Reference: 063804864001
Type of incident: Leak Reported

We’re investigating an issue with the water supply and aim to resolve this as quickly as possible. We apologise for any inconvenience.

When supplies are restored, you may experience discoloured water.

See guidance on how to clear discoloured water.

If your water supply has been interrupted by an unplanned issue, find out what you can expect from us and how we manage incidents.

View all incidents
18/09/2025
2:29pm
Reference: 063806023001
Type of incident: Leak Reported

We’re investigating an issue with the water supply and aim to resolve this as quickly as possible. We apologise for any inconvenience.

When supplies are restored, you may experience discoloured water.

See guidance on how to clear discoloured water.

If your water supply has been interrupted by an unplanned issue, find out what you can expect from us and how we manage incidents.

View all incidents
18/09/2025
6:49pm
Reference: 063806963001
Type of incident: Sewer Flooding

We're investigating an issue with the sewer and aim to resolve this as quickly as possible.

We apologise for any inconvenience. 

View all incidents
18/09/2025
3:31pm
Reference: 063806319001
Type of incident: Leak Reported

We’re investigating an issue with the water supply and aim to resolve this as quickly as possible. We apologise for any inconvenience.

When supplies are restored, you may experience discoloured water.

See guidance on how to clear discoloured water.

If your water supply has been interrupted by an unplanned issue, find out what you can expect from us and how we manage incidents.

View all incidents
18/09/2025
10:18am
Reference: 063804274001
Type of incident: Leak Reported

We’re investigating an issue with the water supply and aim to resolve this as quickly as possible. We apologise for any inconvenience.

When supplies are restored, you may experience discoloured water.

See guidance on how to clear discoloured water.

If your water supply has been interrupted by an unplanned issue, find out what you can expect from us and how we manage incidents.

View all incidents
18/09/2025
12:25pm
Reference: 063805162001
Type of incident: Leak Reported

We’re investigating an issue with the water supply and aim to resolve this as quickly as possible. We apologise for any inconvenience.

When supplies are restored, you may experience discoloured water.

See guidance on how to clear discoloured water.

If your water supply has been interrupted by an unplanned issue, find out what you can expect from us and how we manage incidents.

View all incidents
18/09/2025
11:27am
Reference: 063804695001
Type of incident: Leak Reported

We’re investigating an issue with the water supply and aim to resolve this as quickly as possible. We apologise for any inconvenience.

When supplies are restored, you may experience discoloured water.

See guidance on how to clear discoloured water.

If your water supply has been interrupted by an unplanned issue, find out what you can expect from us and how we manage incidents.

View all incidents
18/09/2025
11:33am
Reference: 063804784001
Type of incident: Leak Reported

We’re investigating an issue with the water supply and aim to resolve this as quickly as possible. We apologise for any inconvenience.

When supplies are restored, you may experience discoloured water.

See guidance on how to clear discoloured water.

If your water supply has been interrupted by an unplanned issue, find out what you can expect from us and how we manage incidents.

View all incidents
18/09/2025
10:42am
Reference: 063804416001
Type of incident: Sewer Flooding

We're investigating an issue with the sewer and aim to resolve this as quickly as possible.

We apologise for any inconvenience. 

View all incidents
18/09/2025
12:29pm
Reference: 063805180001
Type of incident: Leak Reported

We’re investigating an issue with the water supply and aim to resolve this as quickly as possible. We apologise for any inconvenience.

When supplies are restored, you may experience discoloured water.

See guidance on how to clear discoloured water.

If your water supply has been interrupted by an unplanned issue, find out what you can expect from us and how we manage incidents.

View all incidents
18/09/2025
8:06am
Reference: 063803813001
Type of incident: Leak Reported

We’re investigating an issue with the water supply and aim to resolve this as quickly as possible. We apologise for any inconvenience.

When supplies are restored, you may experience discoloured water.

See guidance on how to clear discoloured water.

If your water supply has been interrupted by an unplanned issue, find out what you can expect from us and how we manage incidents.

View all incidents

Win a water efficient washing machine

Take part in our Target 20 challenge by pledging to save at least 20 litres of water a day for a chance to win a prize!

Small child loading clothes into a washing machine with help from an adult

How can we help you today?

Changes to your bill

On 1 April 2025, our charges increased. Find out why and what this means for your bill.

What's going on in your area?

Get the latest information about reported incidents and work taking place near you.

Check recent storm overflow discharges

We have installed monitors on all storm overflows in our region.

These monitors feed into our interactive map, which shows where they are and provides live information about when they operate. The discharge data is refreshed every 15 minutes.

It also shows rainfall levels and provides alerts about storm overflows impacted by high groundwater levels, which can cause discharges during dry weather.

Chisel beach on a sunny day

Help paying your bills

We've helped more than 49,000 customers who were struggling to afford their bills or repay their debt. View our full range of support available.

Need extra support?

If you require additional support from us due to age, ill health, disability, mental health or a temporary change in your personal situation, sign up for Priority Services for free so that we can help.

Your water supply

If we need to turn your water supply off to carry out work we will let you know by your preferred contact method.

Your bill and other information

If you need extra support in the way we communicate with you we can send your bills or service information to a carer, family member or friend.

Reading your meter

We can help if you have trouble reading your meter. We usually take two meter readings a year to calculate your bills.

Visiting your home

You can set up a password and we’ll use it every time we visit you to help prevent identity fraud.

Wessex Water Employee Delivering Bottled Water