Switch to metered charges
If you are on unmetered charges and we have installed a smart meter at your property, you can switch to metered charges.
Why should you switch?
Switching to metered charges will allow you to take control of your bill.
Nearly three quarters of customers are charged this way and only pay for what they use, and 90% of customers who switch save more than £125 a year.
When our dashboard is ready, you will be able to view your water use data online.
With our Money Back Guarantee, there is also no risk. You can switch back if you don't save money in the first two years.
Switch to metered charges
The easiest way to switch is online. If you have a tenancy agreement of less than six months, you will need your landlord's consent.