Your water supply

Got a question about your water or sewerage service?

You'll find answers to hundreds of frequently asked questions in our new FAQ hub

Visit the FAQ Hub

Save every drop

Reduce the amount of water you use


Whose pipework is it?

It’s useful to know who’s responsible for the water and sewer pipework serving your property.

Are we working in your area?

Check the latest planned work and incidents we are working on.

Got a problem with your water?

Whether you have no water or it tastes or smells funny, we're here to help you.

Find a qualified plumber

Search for an approved plumber using the online directory from WaterSafe.

Hydrate feel great

Tap into a healthier lifestyle

Looking for more

We fixed 14,500 leaks on our network last year

We also met our target of fixing 80% of leaks reported to us in the same day. If you spot a leak, report it by calling 0345 600 4600 (24 hours).