Need help paying your bill
Help paying your bill
During these testing times, many are worried about what the future holds for their finances. If you’re facing financial difficulty, either short-term or long-term, we are here for you.
We've helped more than 49,000 customers who were struggling to afford their bills or repay their debt.
You can view the full range of support available below and apply to any of our tariffs for free.
Discount for low income pensioners
If state pension is your only form of income or you receive Pension Credit you might be entitled to around £60 off your bill.