Coronavirus (COVID-19) – important information
During the lockdown our sites were closed to ensure both the public and our staff were protected during the critical period of the coronavirus pandemic.
We’re now starting to open up our sites and have introduced the following:
- We have opened up outdoor spaces and permissive footpaths where the risk is lower. Our aim is to continue to support communities at this time by offering outdoor spaces where people can exercise, connect with nature and improve their health and wellbeing.
- Access to the walking paths for exercise and to the Life for a Life memorial sites are open.
- From Monday 1 June all of our sites will reopen for restricted bank angling only and all visits must be pre-booked and confirmed a day in advance. Details on how to book will be published on this page.
From Monday 1 June, for those that have pre-booked, our trout fisheries will open 10am to 4pm daily and coarse fishing will be 8am to 4pm. This is a temporary arrangement and will be reviewed. Boat fishing, matches and competitions continue to be suspended until further notice.
While every effort will be made to minimise the risk of infection, we ask you to remain responsible for your own safety and to follow the government’s advice at all times and to make an informed decision on visiting based on your personal circumstances. We also remind you that areas of the site such as the car park, gates and swims are also used by others.
Our reservoir and visitor sites are also working operational water supply sites, so we ask that only assistance dogs accompany you on your visit and that our usual no swimming and barbecue policy still applies.
How to stay safe during your visit
Please do not visit if you are self-isolating or showing any symptoms of Covid-19.
When visiting our sites please:
- keep your distance from people outside your household
- keep your hands and face as clean as possible
- avoid being face to face with people who are not part of your household avoid crowds
- wear a face covering when social distancing is not possible
- visit sites for exercise and wellbeing only. Do not picnic or congregate with others
- bring your own hand sanitiser as no toilet facilities are available
- respect that all buildings are currently closed – the lodges are places of work for our staff and therefore we must ensure these are safe
- do not visit if the site is busy - consider an alternative venue or return at another time
- park sensibly and leave space between vehicles to ensure social distancing is maintained. This will also also reduce the number of people on site and make everyone safer.
- our fisheries will reopen on Monday 1 June but our other site facilities including public toilets, angling lodges, bird hides or similar spaces will remain closed
- we reserve the right to ask anyone not following the above guidance to leave immediately
- we may close our sites at any time and without notice if visitor numbers are too large or if people are not observing social distancing guidance or reservoir bylaws.
Wessex Water Fisheries are offering customers who have purchased a season ticket or book of tickets the option to receive a refund in light of the fact we are currently unable to open due to coronavirus restrictions. Find out more on how to request a refund.